Frequently Asked Questions
Do you offer allergy friendly options?
Yes! We currently offer gluten-free and egg-free sugar cookies available by request.
Please note that while we do uphold FDA Standards of Safety and allergy awareness, we are not a nut-free, gluten-free, or dairy-free bakery.
What is your cancellation and refund policy?
A 50% deposit is required at the time of placing your order. This deposit is non-refundable.
We ask that you cancel your order no later than two weeks prior to your event as supplies and planning have already been processed.
if you are unsatisfied with your order, please contact us to further discuss your options.
I don't see what I'm looking for. Can I still place an order?
Of course!
We are always open to new ideas and would love to work with you to achieve the cookie of your dreams. Just ask!
Do you ship?
At this time, we do not offer shipping due to packaging restrictions and cannot guarantee exact shipping dates.
We hope this can change in the near future and appreciate your patience until we can offer this service.
Can you deliver?
Delivery is currently at the discretion of Pear Tree Cookies. If you are interested in delivery, you may put in a request.
All deliveries will automatically be charged a minimum delivery fee of $15, and prices are subject to change.
Please note this request is not always available due to time constraints.
How do you package your cookies?
You may choose from two options for packaging:
1) Each cookie is individually wrapped with cellophane wrapping and are placed in an open box to carry out. Individual wrapping is priced at $0.10 per cookie.
2) Cookies are unwrapped and placed in a bakery box with parchment paper sheets between the layers.